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❤ Frequently Asked Questions ❤

Everything you need to know about building your perfect Kuddle Krate.
What comes inside a Kuddle Krate?

Every Krate includes 1 plush animal, 1 pack of hair ties (5), 2 claw clips, 1 bracelet, and 1 lip balm. You choose the style and color of every item at checkout.
Can I customize my Krate?

Yes! On every product page you can pick your favorite hair tie color, claw clip pattern, bracelet style, and lip balm flavor before adding your Krate to the cart.
How long does shipping take?

Orders are processed within 1-3 business days. Standard delivery typically takes 3-7 business days within the US. Free shipping applies to all orders over $50. See our Shipping Policy for full details.
What is your return policy?

We want you to love your Krate! See our Return & Refund Policy for eligibility and instructions.
Do you offer wholesale or bulk pricing?

Yes! We work with boutiques, schools, sororities, and fundraisers. Visit our Wholesale Information page or submit a Bulk Order request.
How do I track my order?

You'll receive a tracking link by email as soon as your Krate ships. See our Order Tracking page for more info.

Still have questions?

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